When someone in your family needs urgent care, choose the only one in the area where you are sure to receive extraordinary care. Covenant MedExpress and Virtual Urgent Care options give your family fast, high-quality care with the added confidence that comes with being affiliated with Covenant HealthCare. So when you can't see your primary care doctor and it's not serious enough to go to the emergency room, know we are here for you 364 days a year. See what kinds of conditions warrant going to MedExpress or starting a virtual urgent care visit now.
To view wait times for each MedExpress location you can click on the button for the type of visit you need listed below the location. You will also be able to let us know that you're on your way and complete some of the check-in steps online using MyChart.
Covenant has five MedExpress locations available to provide urgent care. When you can't see your primary care doctor and it is not serious enough to go to the emergency room, know that MedExpress is available to you 364 days a year. Conditions treated at MedExpress are listed here.
MedExpress Hours
Monday – Saturday:
8 AM – 7:30 PM
Sunday: 9 AM – 5:30 PM
Holidays: 9 AM – 2:30 PM
(Closed Christmas Day)
Laboratory Hours
Lab hours vary by location. Please see the list of lab hours and locations here.
Covenant Virtual Urgent Care
Covenant Virtual Urgent Care is a convenient way to receive Covenant care wherever you are. If you need treatment for conditions that don't require in-person testing or examination Virtual Urgent Care is a great option that is available for patients over 5 years old. You can use your iOS or Android device, or a computer with a microphone, camera, and speaker to connect with a Covenant provider.
Virtual Urgent Care Visit
Age Restriction: Patients must be 5 or older for virtual urgent care visits.
Virtual Urgent Care Treatments
- Cough
- Cold & flu symptoms
- Cold sores
- Head lice
- Gout
- Impetigo
- Insect bites
- Laryngitis
- Minor burns & rashes
- Minor sunburn
- Pinkeye
- Poison ivy
- Ringworm
- Sinus infections
- Sore throat
- Styes
- Swimmer's ear
If your visit reason is not listed, you may require an in-person medical evaluation.
Virtual Urgent Care Hours
Monday - Saturday: 9 am - 6 pm
Sunday: 10 am - 4 pm
Holidays: 10 am - 1 pm
(Closed Christmas Day)
Extraordinary Safety Measures
Covenant HealthCare is taking extraordinary measures to ensure your safety at our five MedExpress locations which are open for you, seven days a week.
To protect our patients, the following safety precautions have been put in place:
Screening of all guests. Before anyone is allowed into any of our urgent care centers, they are asked a series of screening questions related to COVID-19 symptoms, possible exposure, etc.
Masks for all guests and staff. Anyone that enters one of our urgent care centers will be required to wear a disposable, ear-loop mask. If you do not have one available, we will provide one for you. All Covenant doctors and staff members wear masks, too.
Safe waiting-room options. If there is a wait before an exam room is available, you have three safe options:
- Wait in our socially distanced waiting rooms: In our MedExpress locations, we have removed some seating from the waiting rooms so that the remaining seats are safely distanced.
- Wait in your car: If you prefer, after your screening you may wait in your car and we will text you when your room is ready.
Continuous disinfection. All rooms in our urgent care locations are thoroughly cleaned and disinfected with a bleach solution between patients and throughout the day.
Visitor restrictions. We strongly encourage patients to come alone to urgent care if it is at all possible. If you are not feeling well enough to come in alone, you may bring one healthy visitor with you. Children may be accompanied by one healthy parent. All visitors will be screened at the entrance and must wear a disposable, ear-loop mask.
Urgent care is not only a valuable healthcare option for non-emergencies like ear infections, sprains or allergic reactions, it’s a great first step if you’re unsure whether you need emergency care. Our urgent care staff will evaluate your injury or illness, then either treat you or call ahead to the Covenant Emergency Care Center for you.
NOTE: If you are experiencing possible symptoms of COVID-19, please call your doctor or our COVID-19 hotline (989.583.3135) BEFORE coming to any urgent care location. Your doctor or our hotline staff will give you instructions based on your symptoms and level of exposure. (For more information, see our COVID-19 FAQ page.)
Family Physician Office
MedExpress works with your personal physician. A complete report of your visit will be sent directly to your primary care physician within 24 hours of your visit. If you do not already have a primary care physician, we can help you locate one that's convenient for you. Or click here to Find a Physician.
Billing
MedExpress is a lower-cost alternative to an emergency room visit. We accept most insurance plans. See University Health Center information for UHC/student billing.
Should I go to the Emergency Room or to Urgent Care?
Emergency Room
The Covenant Emergency Care Center is available 24/7 for emergency medical care. If you have serious, life-threatening symptoms or injuries you will want to seek treatment at the Emergency Care Center. Some examples of serious conditions would include:
- Chest pain, shortness of breath, nausea
- Sudden, severe headache
- Severe abdominal pain
- Loss of consciousness or speech
- Limb numbness
- Motor vehicle injury
- Head or neck injury
- Seizures
- Psychiatric disorders
- Overdoses
- Child abuse
- Assault including rape
- Bleeding/cramping in pregnancy
- Infants less than 6 weeks of age
- High fever especially in children under 8 weeks of age
Covenant Emergency Care Center
900 Cooper
Saginaw, MI 48602
Directions
Urgent Care
Covenant MedExpress and Virtual Urgent Care are great options when you need care quickly for conditions that are serious, but not life-threatening conditions. There are five Covenant MedExpress locations that are available to treat a variety of conditions, with the availability of imaging and diagnostics and laboratory testing if necessary. Covenant Virtual Urgent Care is available for patients 5 years and up and is great for conditions that don't require an in-person examination.
MedExpress
Treatments
- Respiratory virus and flu
- Ear, sinus and throat infections
- Vomiting and diarrhea
- Mild to moderate dehydration
- Mild to moderate asthma
- Rashes and allergic reactions
- Sprains, strains and simple fractures
- Minor burns and cuts
- Mild injuries
- Animal and insect bites/stings
- Eye injuries/pink eye
- Sports injuries
Board Certified providers including physicians, physician assistants and nurse practitioners are available to see you. MedExpress locations offer lab services, walk-in x-ray and use state-of-the-art diagnostic equipment and medical technology.
Flu shots and sports physicals are also performed for your convenience.
Virtual Urgent Care
- Cough
- Cold & flu symptoms
- Cold sores
- Head lice
- Gout
- Impetigo
- Insect bites
- Laryngitis
- Minor burns & rashes
- Minor sunburn
- Pinkeye
- Poison ivy
- Ringworm
- Sinus infections
- Sore throat
- Stys
- Swimmer's ear