Updated Visitor Restrictions

Effective: April 1, 2021

To protect our patients, staff, visitors and the community, Covenant HealthCare is reinstating visitor restrictions. Effective April 1, 2021, all routine visitation is being suspended until the transmission of COVID-19 is no longer a threat to our patients, staff and community.

Our patient care philosophy depends greatly on engaging families to be part of the healing process. The decision to restrict visitors is difficult and was made only after careful consideration of our infection control practices and recommendations from health experts.

We recognize that there are times when having a visitor or family member present is crucial. In these cases, only one healthy adult identified support person will be allowed per day.

  • These necessary visitors are asked to stay in the patient room, limit the visitation duration, and follow necessary mask and social distancing requirements.
  • Exceptions only apply if a visitor screens negative for symptoms of COVID-19.
  • Covenant will not allow anyone under the age of 16 to visit the hospital except for extraordinary circumstances.

Exceptions to visitor restrictions include:

  • Adult patients in the Emergency Care Center may be accompanied by one support person. Two healthy parents or guardians at a time are permitted for pediatric patients as space allows.
  • Obstetric patients may have one birth support person accompany them.
  • Neonatal Intensive Care Unit (NICU): Both parents/guardians may accompany the patient, however, only one parent/guardian will be allowed in the NICU at a time. Additional details will be provided by the unit.
  • Pediatric patients may have both parents/guardians accompany them, however, only one may spend the night.
  • Critical Care: Patients in the critical care units may have one visitor who must remain in the room during the visit.
  • Patients who are at the end-of-life may have a very limited number of visitors who must remain in the room during the visit.
  • Patients with disruptive behavior, where a family member is key to their care, may have one visitor who must remain in the room during the visit.
  • Patients who have altered mental status or developmental delays (where caregiver provides safety) may have one visitor who must stay in the room during the visit.
  • Patients requiring a home caregiver to be trained must stay in the room during the visit.
  • Adult patients undergoing surgery, or a procedure may have one visitor who must leave the medical center as soon as possible once the procedure/surgery begins. Contact information will be obtained from the support person and that person will be contacted to return to their loved one as recovery begins. Pediatric surgical patients may have two parents/guardians.
  • Patients who have an appointment at Covenant HealthCare’s hospital-based clinics, laboratories, radiology departments or are visiting the Emergency Care Center may have one support person if the patient has specific assistance requirements.
  • Due to current State requirements, no visitors are allowed in the transitional care unit.
  • No visitors will be allowed in rooms of patients with pending or positive COVID-19 tests unless their support is medically necessary.
  • No other visitors will be allowed in the medical center at this time.

For more information by area, please visit www.covenanthealthcare.com/safecare

We appreciate your understanding during these changing times. Our goal is to protect you, your loved ones and our staff. If you have any questions, please contact our patient advocate at (989) 583.4317.