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Melissa Victor, MD

Melissa Victor, MD

Family Medicine

4.8 out of 5
 477 Reviews
 83 Patient Comments


Medical Education
Ross University School of Medicine
CMU Family Medicine

Board Certification

American Board of Family Medicine
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Covenant Medical Group - Primary Care Practice of Melissa Victor, MD
3875 Bay Road, Suite 2N
Saginaw, MI 48603(989) 583-5300(989) 583-5325

477 Patient Reviews

The Patient Experience Rating is an average of all responses to the care provider related questions shown below from our nationally-recognized Press Ganey Patient Experience Survey. These comments and ratings are a reflection of individual patient experiences in either the clinic or virtual visit setting. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.

Responses are measured on a scale of 1 to 5 with 5 being the best score.

The comments are submitted by patients and reflect their views and opinions. The comments are not endorsed by and do not necessarily reflect the views of Covenant HealthCare.

Overall Rating 4.8 out of 5
Discusses Treatment Options 4.8 out of 5
Provider Showed Concern 4.8 out of 5
Explained Things Clearly 4.8 out of 5
Included Patient in Decisions 4.8 out of 5
Likelihood to Recommend Provider 4.8 out of 5

Patient Comments

Press Ganey Data Integrity Certified Badge
  • Reviewed on May 25, 2023
    Dr Victor is phenomenal. I recommend her all the time.

  • Reviewed on May 18, 2023
    Good experience all around prompt. Explanations clear n easy to understand. Pleasant to work with

  • Reviewed on May 17, 2023
    She related to my daughter and made her feel comfortable that she could talk to her.

  • Reviewed on May 06, 2023
    Dr Victor and her staff are efficient, pleasant and easy to talk to. Excellent care.

  • Reviewed on May 02, 2023
    Great experience.

  • Reviewed on April 27, 2023
    Dr listens to your heath issues very understanding and caring that's what I like about her. Very nice

  • Reviewed on April 22, 2023

  • Reviewed on April 21, 2023
    This was a Medicare Wellness visit. There wasn't any treatment necessary.

  • Reviewed on April 21, 2023
    She took the time to answer all my concerns and made sure everything was discussed.

  • Reviewed on April 21, 2023
    I have recommended Dr Victor

  • Reviewed on April 21, 2023
    Dr Victor was very concerned about my son's and asked for my input. She ordered things that should have been ordered already and she did it wo being asked. After taking one look at my son she knew he was very ill and needed medical intervention. Thanks to Dr Victor, I know I have found a great Dr to trust with my son's medical issues and disability.

  • Reviewed on March 27, 2023
    Dr. Victor is caring, respectful, and humorous.

  • Reviewed on March 22, 2023
    Very patient Friendly and Professional

  • Reviewed on March 17, 2023
    Dr Victor was very interested in my care. Unfortunately we never have enough time . But that's how it goes

  • Reviewed on March 12, 2023
    Dr. Victor is fantastic. She is very empathetic and takes the time to listen to my questions and concerns. She always makes me feel comfortable and is very quick and efficient!

  • Reviewed on March 11, 2023
    Smart girl wonderful intelligent doctor and staff

  • Reviewed on March 11, 2023
    I have recommend one of my friends to call my doctor she looking for someone and I think she would enjoy my doctor.

  • Reviewed on March 03, 2023

  • Reviewed on March 02, 2023
    Dr. Victor is a very caring and awesome person. She always takes the time to listen and answers all my questions

  • Reviewed on March 02, 2023
    I feel very grateful as a new patient to have found such a wonderful doctor and staff.

  • Reviewed on February 25, 2023
    Great doctor, listens, is compassionate, quite thorough and thoughtful

  • Reviewed on February 25, 2023
    Doctor showed her concern about different items!

  • Reviewed on February 17, 2023

  • Reviewed on February 16, 2023
    *Dr. Victor is a very caring and compassionate provider.

  • Reviewed on February 11, 2023
    When the doctor entered you could tell she felt like she was running behind. She not only was talking very fast, with a mask on too she was difficult to understand. Then she kept checking her watch. I didn't feel like she cared at all about me as a person. The only reason I really needed to see her was to order a mammogram and colonoscopy. I told her upfront that I see another doctor on line.

  • Reviewed on February 11, 2023
    Dr. Victor is kind, caring, she listens & asks other questions to make sure she understands completely. She is happy & knows her medicine & answers any questions that I might have. I love coming to see her. :)

  • Reviewed on February 09, 2023
    I am very happy and pleased with Dr. Victor.

  • Reviewed on February 08, 2023
    It's wonderful to have a Dr that listens!

  • Reviewed on February 05, 2023
    Dr Victor is an excellent caring Dr

  • Reviewed on January 30, 2023
    Dr. Victor was very nice! Scheduled for me to have a colonoscopy.

  • Reviewed on January 28, 2023
    Blessed experience

  • Reviewed on January 13, 2023
    I have always had a great experience with Dr. Victor! She TRULY listens, offers suggestions and let's the patient make decisions with their care plan. I CERTAINLY hope she stays at Covenant!

  • Reviewed on January 13, 2023
    Dr. Victor does an excellent job! I feel she is truly concerned with my health and well being. Listened to questions and concerns I had.

  • Reviewed on January 13, 2023
    Very good

  • Reviewed on January 11, 2023
    Again, a very generic visit. Felt like I was read a script. There wasn't any personal patient experience. I have given this office a year and a half and after today have decided this is not a fit for me and will be going elsewhere for my healthcare needs.

  • Reviewed on January 07, 2023
    I enjoy talking to Dr. She listen to you and explain to you about your concerns.

  • Reviewed on December 24, 2022
    Covered all bases

  • Reviewed on December 24, 2022
    Again, Dr. Victor and her staff are always thorough and considerate whenever I have an appt at her facility

  • Reviewed on December 22, 2022
    Dr. Victor is very courteous and listens to her patients. I enjoyed my visit with her.

  • Reviewed on December 18, 2022
    Dr. Victor always listens to every concern I have. She makes every visit comfortable for me and I will recommend her to anyone.

  • Reviewed on December 16, 2022
    I have already recommended Dr Victor to anyone looking for a new Dr. I tell them she's like an old fashioned Dr from back in the day that takes the time to listen to her patients!

  • Reviewed on December 11, 2022
    Staff were very professional

  • Reviewed on December 06, 2022
    Dr Victor is very holistic and I felt that we had a good discussion about my concerns.

  • Reviewed on December 02, 2022
    Forced to make a separate appointment for my one and only concern during my physical. My heart arrhythmia concern was not addressed. The earliest next appointment is two months from now.

  • Reviewed on December 02, 2022
    I love Dr. Victor! She is so nice, she explains everything and she truly took the time to listen to my problems and concerns.

  • Reviewed on December 02, 2022
    Dr Victor knew I was really upset & showed empathy and really listened to my fears and concern & addressed them all ! She's an amazing Dr !

  • Reviewed on November 28, 2022
    Don't feel like this may be right fit for me. Been using covenant doctors since 1981 but thisFeels a little like a drive thru place. I don't recall ever being asked if I had any other questions or concerns or how I was doing. And when I did bring concerns with me I was told that wasn't why I was there. I would have to make another appointment to deal with them. They were questions that I had concerns about in between visits.

  • Reviewed on November 22, 2022
    Dr Victor listens and she is caring and concerned

  • Reviewed on November 18, 2022
    Great experience

  • Reviewed on November 16, 2022
    Positive experience

  • Reviewed on November 10, 2022
    Love my Dr and her approach to me!!!

  • Reviewed on November 03, 2022
    Very professional and informative

  • Reviewed on October 31, 2022
    Brought a new concern up to Doctor, did not evaluate me or discuss treatment options at all.

  • Reviewed on October 28, 2022
    Seemed very rushed and routine.

  • Reviewed on October 26, 2022
    I love working with Dr. Victor.

  • Reviewed on October 21, 2022
    *Dr. Victor is the best.

  • Reviewed on October 17, 2022
    Dr. Victor is caring, humorous, and down to earth. I love this about her.

  • Reviewed on October 15, 2022
    Dr. Victor is very tuned in on listening to any concerns and making me (patient) feel comfortable in being there.

  • Reviewed on September 30, 2022
    The doctor was talking so fast and typing on her computer while giving me my test results. I felt as if her respond to my results were vague and confusing. In fact I told her I was confused. The entire interaction between us was so confusing and when I left upsetting to me. I actually felt like walking out in the middle of the appointment.

  • Reviewed on September 24, 2022
    Visited at Dr Victors office are always excellent and proficient and my medical needs are always her top propriety.

  • Reviewed on September 21, 2022
    Excellent care!

  • Reviewed on September 20, 2022
    I like Dr. Victor.

  • Reviewed on September 19, 2022
    Friendly and comforting

  • Reviewed on September 18, 2022
    Very friendly and easy to talk to about any problems or worries

  • Reviewed on September 16, 2022
    I love that Dr Victor allows the patient to be a part of their own care management. She suggests but doesn't push and let's the patient make their own decisions. She is compassionate and truly cares about her patients

  • Reviewed on September 13, 2022
    She is very professional and caring.

  • Reviewed on September 10, 2022
    Dr. Victor is awesome. I felt very comfortable with her and she was very knowledgeable. Best PCP that I've ever had. I'd strongly recommend her to anyone! She listened to my concerns and addressed all questions.

  • Reviewed on September 03, 2022
    Already referred someone to her. The person will be seen in October.

  • Reviewed on September 02, 2022
    Very good

  • Reviewed on August 27, 2022
    Dr Victor explained all options to me in a way I could understand

  • Reviewed on August 19, 2022
    Dr Victor went above and beyond for me. I wasn't able to make it to her office so she worked with my schedule to discuss my problem

  • Reviewed on August 19, 2022
    Very hurried doctor

  • Reviewed on August 13, 2022
    Have recommended

  • Reviewed on August 10, 2022
    Great experience, she really informed me on my condition and made me feel normal and accepting of my condition

  • Reviewed on July 28, 2022

  • Reviewed on July 18, 2022
    Dr put me at ease and made me feel very comfortable. I'm extremely happy I decided to switch to Dr Victor.

  • Reviewed on July 01, 2022
    Dr. Victor is reassuring, courteous, attentive, friendly, and most importantly prepared with solutions. I definitely would recommend her but not for someone else to take my spot. She's such a pleasure. Culturally aware, articulate, and always inclusive.

  • Reviewed on June 20, 2022
    I am not sure if I am going to stay. It seemed very rushed in a way and with my other doctor I did not have the $40.- co-pay.

  • Reviewed on June 18, 2022
    Really like Dr. Victor. She is very professional and caring

  • Reviewed on June 18, 2022
    Already have and I just hope she has time for herself as well as her patients. Both are important

  • Reviewed on June 17, 2022
    Dr. Victor is always open to discussion and is very attentive to a patients needs. I would most definitely recommend her to a person that was in need of a new dr.

  • Reviewed on June 11, 2022
    Dr Victor is very attentive and personable.

  • Reviewed on June 09, 2022
    I cannot say enough good things about Dr. Victor. She really LISTENS, she EXPLAINS, she ASKS QUESTIONS and works WITH the patient to care for them and treat them. She genuinely CARES!