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Karensa Franklin, MD

Karensa Franklin, MD

Family Medicine

4.9 out of 5
 341 Reviews
 60 Patient Comments


Medical Education
Escuela Autonoma De Ciencias Medicas De Centro America
Central Michigan University College of Medicine

Board Certification

American Board of Family Medicine
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Covenant Medical Group Frankenmuth - Primary Care Practice of Karensa Franklin, MD
600 N. Main St, Suite 220B
Frankenmuth, MI 48734989.652.1422989.583.1889

341 Patient Reviews

The Patient Experience Rating is an average of all responses to the care provider related questions shown below from our nationally-recognized Press Ganey Patient Experience Survey. These comments and ratings are a reflection of individual patient experiences in either the clinic or virtual visit setting. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.

Responses are measured on a scale of 1 to 5 with 5 being the best score.

The comments are submitted by patients and reflect their views and opinions. The comments are not endorsed by and do not necessarily reflect the views of Covenant HealthCare.

Overall Rating 4.9 out of 5
Discusses Treatment Options 4.9 out of 5
Provider Showed Concern 4.9 out of 5
Explained Things Clearly 4.9 out of 5
Included Patient in Decisions 4.9 out of 5
Likelihood to Recommend Provider 4.9 out of 5

Patient Comments

Press Ganey Data Integrity Certified Badge
  • Reviewed on July 08, 2022
    What is a very informative experience and I believe my health care is being taken care of very well.

  • Reviewed on July 01, 2022
    Dr. Franklin was great. This was my first visit as my previous PCP had retired. I am so happy I was able to find such a kind, professor doctor and have already recommended her to others.

  • Reviewed on June 03, 2022
    Very compassionate and caring and professional

  • Reviewed on May 30, 2022
    Dr. Franklin always takes her time and answers all my questions.

  • Reviewed on May 21, 2022
    Very positive first visit

  • Reviewed on May 15, 2022
    I am very impressed with Dr. Franklin. She is very kind, caring and compassionate. She takes the time to listen to her patients and is truly concerned with their well-being. She has such a positive, energetic, upbeat demeanor. Great doctor!

  • Reviewed on May 09, 2022
    Dr Franklin is very good and caring

  • Reviewed on May 07, 2022
    So impressed with Dr. Franklin!

  • Reviewed on April 16, 2022
    Dr. Franklin and her staff are fantastic!!!

  • Reviewed on April 13, 2022
    Listened to me and explained everything In good detail. Made a plan with a follow up to ensure we get a baseline for further appointments

  • Reviewed on April 12, 2022
    New medication that we discussed thoroughly & was then prescribed is not practical for me financially. Cost is $7000 for 3 months and savings program that I was told to call on & did is only $200/month. I'm not sure if the doctor is aware of this great disparity in cost when prescribing this medication.

  • Reviewed on April 05, 2022
    I first met Dr franklin two years ago when she filled in for my mom's doctor. I was very impressed with her and I have recommended her to my friends.

  • Reviewed on March 31, 2022
    Excellent listening

  • Reviewed on March 25, 2022
    I had an excellent experience.

  • Reviewed on March 24, 2022
    No bad experience

  • Reviewed on March 16, 2022
    She is very good at all the above. She always makes sure I understand everything. I like that about her.

  • Reviewed on March 12, 2022
    Again, I was very pleased with my experience in Dr Karensa Franklin's office, as she was caring, knowledgeable, attentive and truly interested in giving me the best care possible.

  • Reviewed on March 11, 2022
    Dr. Franklin is the best

  • Reviewed on February 24, 2022

  • Reviewed on February 24, 2022
    My *Doctor Karensa Franklin, did a thorough evaluation and spent time with me as needed. She reassured me and had deep concern for my medial problems. She is always friendly and professional.

  • Reviewed on February 24, 2022
    Doctor Franklin always answers my questions and doesn't rush through my appointment. She is very thorough.

  • Reviewed on February 23, 2022
    Dr. Franklin was very professional and personable and showed concern for our child's wellness.

  • Reviewed on February 21, 2022
    Doctor is very thorough and caring.

  • Reviewed on February 18, 2022

  • Reviewed on February 18, 2022
    Dr Franklin is a great dr

  • Reviewed on February 15, 2022
    Best doctor I have ever had

  • Reviewed on February 12, 2022
    Dr. Franklin is literally the best physician I have ever had. And other physicians were excellent.

  • Reviewed on February 12, 2022
    Very good!

  • Reviewed on February 02, 2022
    Dr Franklin and staff ALWAYS deal with me and ALL my crazy questions

  • Reviewed on January 21, 2022
    Dr. Franklin is a very caring person

  • Reviewed on January 20, 2022
    I tell everyone about Dr Franklin. She is great.

  • Reviewed on January 16, 2022
    Dr. FRANKLIN is fantastic. She listens and hears what I am saying. She exceeds my expectations.

  • Reviewed on January 07, 2022
    Dr. Franklin thoroughly explained my concerns and gave me updated info on test results

  • Reviewed on January 05, 2022
    Really listened to me about my concerns.

  • Reviewed on December 17, 2021
    pleased with visit

  • Reviewed on December 16, 2021
    Dr Franklin is so kind, patient and caring. She listened to all my concerns and gave me great treatment and responses to all my questions.

  • Reviewed on December 11, 2021
    Very good. Dr Franklin is an awesome physician. She cares about her patients.

  • Reviewed on December 03, 2021
    Great staff! Great care!

  • Reviewed on December 03, 2021
    Wonderful and caring

  • Reviewed on November 22, 2021
    *Dr. Franklin is kind, thoughtful, considerate, thorough. I've recommended her to my friends.

  • Reviewed on November 21, 2021
    Dr. Franklin is very thorough and caring. I never feel rushed and she addresses any questions I have.

  • Reviewed on November 14, 2021
    Dr. Franklin rocks!

  • Reviewed on November 02, 2021
    Dr. Franklin spent time going over my blood work and answered all my question in easy to understand language.

  • Reviewed on October 27, 2021
    I was given a detailed analysis of what the possible malady was, I was provided with a care plan and shown examples of similar cases to help confirm diagnosis.

  • Reviewed on October 13, 2021

  • Reviewed on October 12, 2021
    I wouldn't hesitate to recommend Dr Franklin to others. She's very knowledgeable, personable and Is willing to answer all questions.

  • Reviewed on October 01, 2021
    Like I said , Dr. Franklin was __ is Awesome

  • Reviewed on September 30, 2021
    All good

  • Reviewed on September 27, 2021
    I had an excellent overall visit. I am very pleased with the nurse, and the provider. I am pleased with my decision to use this practice.

  • Reviewed on September 26, 2021

  • Reviewed on September 12, 2021
    Have recommended her to several of my friends

  • Reviewed on September 03, 2021
    Dr. Franklin was literally the best doctor I have had in 62 years of life. This was a slip in appointment to get meds that are almost out refilled as my other doctor left the area. It was obvious from the moment Dr. Franklin walked in that she had carefully read my history and knew it. For a get to know you do I refill meds appointment she was very thorough. I discussed a few things going on and she asked if we could try a few changes. Gave me easily understandable reasons for it. Dr. Franklin was also very caring. Set me up for a follow up appointment in four weeks where previously the registration staff had me pushed out to January. I cannot wait to work with Dr. Franklin on my health. Why can't all doctors be this great!

  • Reviewed on August 27, 2021
    I have recommended Dr. Franklin and her care team to anyone with ears, including my loved ones and I think they're coming around after how well I've been treated. I didn't realize how much say I had in my own care before meeting Dr. Franklin

  • Reviewed on August 23, 2021
    Have and will continue to recommend Dr Franklin. Thorough, thoughtful, full explanations given as well as treatment options.Never appears to be rushed.

  • Reviewed on August 15, 2021
    Always let's me ask questions. I never feel rushed.

  • Reviewed on August 12, 2021

  • Reviewed on August 11, 2021

  • Reviewed on August 07, 2021
    Dr. Franklin is amazing! She listens. She lets me ask questions and answers them. She shares results of tests and explains them in ways I understand. She is compassionate and nonjudgmental. She has my best interest and health at heart! She is extremely knowledgeable!

  • Reviewed on August 05, 2021
    Awesome job! She listened, made you feel like she cared, and is just excellent with her patients.

  • Reviewed on August 02, 2021
    I LOVE Dr Karensa Franklin. She listened and gave me good recommendations