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Karensa Franklin, MD

Karensa Franklin, MD

Family Medicine

4.9 out of 5
 184 Reviews
 46 Patient Comments


Medical Education
Escuela Autonoma De Ciencias Medicas De Centro America
Central Michigan University College of Medicine

Board Certification

American Board of Family Medicine
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Covenant Medical Group Frankenmuth - Primary Care Practice of Karensa Franklin, MD
600 N. Main St, Suite 220B
Frankenmuth, MI 48734989.652.1440989.583.1889

184 Patient Reviews

The Patient Experience Rating is an average of all responses to the care provider related questions shown below from our nationally-recognized Press Ganey Patient Experience Survey. These comments and ratings are a reflection of individual patient experiences in either the clinic or virtual visit setting. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.

Responses are measured on a scale of 1 to 5 with 5 being the best score.

The comments are submitted by patients and reflect their views and opinions. The comments are not endorsed by and do not necessarily reflect the views of Covenant HealthCare.

Overall Rating 4.9 out of 5
Discusses Treatment Options 4.9 out of 5
Provider Showed Concern 4.9 out of 5
Explained Things Clearly 4.9 out of 5
Included Patient in Decisions 4.9 out of 5
Likelihood to Recommend Provider 4.9 out of 5

Patient Comments

Press Ganey Data Integrity Certified Badge
  • Reviewed on 09/12/2021
    Have recommended her to several of my friends

  • Reviewed on 09/03/2021
    Dr. Franklin was literally the best doctor I have had in 62 years of life. This was a slip in appointment to get meds that are almost out refilled as my other doctor left the area. It was obvious from the moment Dr. Franklin walked in that she had carefully read my history and knew it. For a get to know you do I refill meds appointment she was very thorough. I discussed a few things going on and she asked if we could try a few changes. Gave me easily understandable reasons for it. Dr. Franklin was also very caring. Set me up for a follow up appointment in four weeks where previously the registration staff had me pushed out to January. I cannot wait to work with Dr. Franklin on my health. Why can't all doctors be this great!

  • Reviewed on 08/27/2021
    I have recommended Dr. Franklin and her care team to anyone with ears, including my loved ones and I think they're coming around after how well I've been treated. I didn't realize how much say I had in my own care before meeting Dr. Franklin

  • Reviewed on 08/23/2021
    Have and will continue to recommend Dr Franklin. Thorough, thoughtful, full explanations given as well as treatment options.Never appears to be rushed.

  • Reviewed on 08/15/2021
    Always let's me ask questions. I never feel rushed.

  • Reviewed on 08/12/2021

  • Reviewed on 08/11/2021

  • Reviewed on 08/07/2021
    Dr. Franklin is amazing! She listens. She lets me ask questions and answers them. She shares results of tests and explains them in ways I understand. She is compassionate and nonjudgmental. She has my best interest and health at heart! She is extremely knowledgeable!

  • Reviewed on 08/05/2021
    Awesome job! She listened, made you feel like she cared, and is just excellent with her patients.

  • Reviewed on 08/02/2021
    I LOVE Dr Karensa Franklin. She listened and gave me good recommendations

  • Reviewed on 07/24/2021
    She is awesome!! I have already recommended my family and a friend.

  • Reviewed on 07/23/2021
    Dr. Franklin was GREAT! She spent over an hour talking about different aspects of my health and meds I'm on with me BEFORE she did an exam.

  • Reviewed on 07/19/2021
    Doctor was great. Tech was rushy

  • Reviewed on 07/18/2021
    Dr. Franklin seems like a pro. I'm happy I'm with her now.

  • Reviewed on 07/17/2021
    Dr. Franklin deserves an A+

  • Reviewed on 07/15/2021

  • Reviewed on 07/01/2021
    She was wonderful! Best doctor I've ever seen!

  • Reviewed on 06/29/2021
    Very happy with *Dr. Franklin. Very detailed went over my complete history.

  • Reviewed on 06/26/2021
    I love Dr. Franklin. She listens and remembers you and what's important to you.

  • Reviewed on 06/25/2021
    Very good experience with Dr Franklin, highly recommend her.

  • Reviewed on 06/22/2021
    Very good experience.

  • Reviewed on 06/21/2021
    Dr. Franklin and her staff are awesome. Clearly from the next set of questions in this survey...she and other Covenant doctors are "required" to coach their patients' on exercise, diet, and other healthy habits. Everytime I have been there she has touched on all of those subjects.

  • Reviewed on 06/20/2021
    Dr Franklin is an excellent doctor

  • Reviewed on 06/10/2021
    very good experience

  • Reviewed on 06/03/2021
    I was referred to them by my cousin who is a happy patient. I would definitely refer them to everybody.

  • Reviewed on 05/25/2021
    Always addresses all my questions. I never feel rushed.

  • Reviewed on 05/24/2021
    I already have recommended Dr. Karensa to a friend.

  • Reviewed on 05/23/2021
    Dr. Franklin is the best MD I've had in 70 years.

  • Reviewed on 05/22/2021

  • Reviewed on 05/21/2021
    very good

  • Reviewed on 05/17/2021
    very good

  • Reviewed on 05/13/2021
    Doctor is very thorough reviewing my entire health history.

  • Reviewed on 05/05/2021
    Dr. Franklin is very good. Patient, good listener, kind. Very good at giving information. Have been looking for a Dr. for some time. Glad I found her. She is awesome

  • Reviewed on 04/24/2021
    Dr Franklin was amazing!

  • Reviewed on 04/23/2021
    Dr Franklin is a excellent doctor..

  • Reviewed on 04/18/2021
    very thorough, and listened.

  • Reviewed on 04/16/2021
    love Dr Franklin

  • Reviewed on 04/15/2021
    Dr Franklin is a very caring, concerned Physician.

  • Reviewed on 04/11/2021
    Dr. Franklin carries on a conversation about what she is doing and how things are looking all the while she's tending to me. She kept me involved so I could ask pertinent questions about my care.

  • Reviewed on 03/04/2021
    Really like the Doctor

  • Reviewed on 02/22/2021
    *Dr. Franklin was very concerned about my blood pressure and some abnormal blood tests. Very satisfied with her being my new doctor!!

  • Reviewed on 02/16/2021
    She is excellent -

  • Reviewed on 02/09/2021
    good experience

  • Reviewed on 02/02/2021
    Excellent provider.

  • Reviewed on 01/30/2021
    I am recommending Dr. Franklin to family and friends.

  • Reviewed on 01/27/2021