< Back to SearchFind a Physician

Karensa Franklin, MD

Karensa Franklin, MD

Family Medicine

4.9 out of 5
 326 Reviews
 58 Patient Comments


Medical Education
Escuela Autonoma De Ciencias Medicas De Centro America
Central Michigan University College of Medicine

Board Certification

American Board of Family Medicine
Send Contact to your Phone
Map It


Covenant Medical Group Frankenmuth - Primary Care Practice of Karensa Franklin, MD
600 N. Main St, Suite 220B
Frankenmuth, MI 48734989.652.1422989.583.1889

326 Patient Reviews

The Patient Experience Rating is an average of all responses to the care provider related questions shown below from our nationally-recognized Press Ganey Patient Experience Survey. These comments and ratings are a reflection of individual patient experiences in either the clinic or virtual visit setting. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.

Responses are measured on a scale of 1 to 5 with 5 being the best score.

The comments are submitted by patients and reflect their views and opinions. The comments are not endorsed by and do not necessarily reflect the views of Covenant HealthCare.

Overall Rating 4.9 out of 5
Discusses Treatment Options 4.9 out of 5
Provider Showed Concern 4.9 out of 5
Explained Things Clearly 4.9 out of 5
Included Patient in Decisions 4.9 out of 5
Likelihood to Recommend Provider 4.9 out of 5

Patient Comments

Press Ganey Data Integrity Certified Badge
  • Reviewed on April 12, 2024
    I love Dr. FRANKLIN

  • Reviewed on April 10, 2024
    Dr Franklin is fabulous.

  • Reviewed on April 08, 2024
    Found Dr. Franklin very friendly.

  • Reviewed on April 06, 2024
    Dr Franklin is knowledgeable, caring, and make the visit as positive as possible!

  • Reviewed on April 05, 2024
    Dr Franklin is THE BEST!

  • Reviewed on March 30, 2024
    Dr. Franklin is an asset to covenant

  • Reviewed on March 29, 2024
    Dr showed great interest in me as a person and my health conditions

  • Reviewed on March 28, 2024
    Dr.Franklin and staff are so caring.

  • Reviewed on March 24, 2024

  • Reviewed on March 18, 2024
    Great doctor.Listens and cares about you

  • Reviewed on March 16, 2024
    Dr. Franklin is professional and compassionate and extremely knowledgeable, I am so happy for her to be my Doctor!

  • Reviewed on March 13, 2024
    Dr Franklin is an amazing doctor and human being

  • Reviewed on March 10, 2024
    Dr. Franklin is a awesome Doctor that was very informative on my problems and meds

  • Reviewed on March 01, 2024
    Dr Franklin is the very best Dr I've ever hadListens,compassion,caring, understanding She is great !!!!!

  • Reviewed on February 25, 2024
    Once again, Dr. Franklin is extremely professional and very personable. She listens, explains, and makes recommendations all with a genuine concern.

  • Reviewed on February 15, 2024
    Very positive interaction

  • Reviewed on October 18, 2023
    Dr. Franklin is caring, understanding, and she cares about my total health needs.

  • Reviewed on October 13, 2023
    If Dr. Franklin ever moved her practice I would travel to follow her. She is a very knowledgeable professional and she has extreme sensitivity towards her patients. Excellent Dr and a human.

  • Reviewed on October 12, 2023
    Dr. Franklin is the best! She truly cares about the well-being of her patients and provides excellent care, answers all questions, is very knowledgeable and professional. She has the sweetest demeanor and always takes time to listen. She is a very dedicated physician and such an asset to Covenant!

  • Reviewed on October 11, 2023
    Explained what I would feel and gave me post op instructions. I had a mole removed!

  • Reviewed on October 10, 2023
    Dr. Franklin is the best. She is very concerned and understanding. She is extremely thorough and we know we can trust her to handle our situation all the way through. We have never been disappointed with her.

  • Reviewed on October 08, 2023
    Complete staff very professional & helpful with all my questions and concerns as this was my first visit with this office.

  • Reviewed on September 23, 2023
    Dr. Franklin is a very good doctor. Shows lots of compassion and takes the time to listen.

  • Reviewed on September 23, 2023
    Wellness check This visit was not about any problems or confitions

  • Reviewed on September 20, 2023
    Dr Franklin was very professional and personable. She listened to my concerns. Very kind and compassionate.

  • Reviewed on September 18, 2023
    Dr Franklin is concern about her patients

  • Reviewed on September 17, 2023
    Dr Franklin is very thorough and kind and asked if I had any questions

  • Reviewed on September 14, 2023
    They are all the best!

  • Reviewed on September 11, 2023
    Very informative and knowledgeable

  • Reviewed on September 06, 2023
    Dr. Franklin is always a great listener and explains all options well.

  • Reviewed on September 05, 2023

  • Reviewed on August 29, 2023
    Dr. Franklin is very professional as well as personable.

  • Reviewed on August 23, 2023
    Dr Franklin is a wonderful physician, compassionate, knowledgable and caring

  • Reviewed on August 18, 2023
    She has always been very caring and explains all treatments.

  • Reviewed on August 16, 2023
    Excellent experience. First time user of a virtual call to any doctor and could not be happier with this session with Dr. Franklin.

  • Reviewed on August 16, 2023
    Dr. Franklin & her staff are always welcoming & caring. She always takes time to show concern & answer all questions. Even the office staff responds quickly & efficiently.

  • Reviewed on August 09, 2023
    Whole staff was kind, thoughtful & professional.

  • Reviewed on August 05, 2023
    Dr Franklin is the BEST! I feel very fortunate to have her as my pcp!

  • Reviewed on August 04, 2023
    First time at the office and everyone was wonderful!

  • Reviewed on August 03, 2023
    I have recommended Dr Franklin several times already to other family members and friends

  • Reviewed on July 31, 2023
    My husband accompanied me to this appointment and he could not believe how dr. Franklin listened to my concerns and explained all of my test results from my visit to the ER. He plans on switching to Dr. Franklin .

  • Reviewed on July 21, 2023
    Very Good

  • Reviewed on July 01, 2023

  • Reviewed on June 27, 2023
    No problems

  • Reviewed on June 27, 2023
    She was and always is an amazing Doctor. She never leaves me to wonder...what just happened? I always know when I leave, what is wrong with me, also what we should do about it.

  • Reviewed on June 16, 2023
    Love Dr Franklin she is so friendly and helpful

  • Reviewed on June 16, 2023
    Dr. Franklin listens to your concerns, very attentive and smart. Explains everything with detail and cares about her patients

  • Reviewed on June 14, 2023
    Dr. Franklin is the best! She takes time to address your concerns and really listensgreat bed side manner. Very knowledgeable and goes all out to help her patients.

  • Reviewed on June 10, 2023
    She is a fantastic doctor very caring and friendly and professional

  • Reviewed on June 09, 2023
    Wonderful, took their time with me, even after hours!

  • Reviewed on June 03, 2023
    I received excellent care from Dr Franklin; she addressed each of my issues with concern & attention.

  • Reviewed on May 28, 2023
    She was very attentive and easy to communicate with. She had a pleasant gentle manner.

  • Reviewed on May 27, 2023
    Everything was quick, helpful, and simple!

  • Reviewed on May 24, 2023
    The most friendly and genuine doctor ive ever had!

  • Reviewed on May 22, 2023
    Best care provider I have seen in my life.

  • Reviewed on May 20, 2023
    Best experience I've ever had with a doctor listening, caring and giving medical attention I need and understanding, she is very thorough

  • Reviewed on May 19, 2023
    We went over each issue together, and was very detailed and with explaining options.

  • Reviewed on May 05, 2023
    Dr. Franklin is the best! She is so kind and caringshe takes time to listen. She is very knowledgeable and provides the best care! Very positive and upbeat!