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Karensa Franklin, MD

Karensa Franklin, MD

Family Medicine

4.8 out of 5
 366 Reviews
 70 Patient Comments


Medical Education
Escuela Autonoma De Ciencias Medicas De Centro America
Central Michigan University College of Medicine

Board Certification

American Board of Family Medicine
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Covenant Medical Group Frankenmuth - Primary Care Practice of Karensa Franklin, MD
600 N. Main St, Suite 220B
Frankenmuth, MI 48734989.652.1422989.583.1889

366 Patient Reviews

The Patient Experience Rating is an average of all responses to the care provider related questions shown below from our nationally-recognized Press Ganey Patient Experience Survey. These comments and ratings are a reflection of individual patient experiences in either the clinic or virtual visit setting. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.

Responses are measured on a scale of 1 to 5 with 5 being the best score.

The comments are submitted by patients and reflect their views and opinions. The comments are not endorsed by and do not necessarily reflect the views of Covenant HealthCare.

Overall Rating 4.8 out of 5
Discusses Treatment Options 4.8 out of 5
Provider Showed Concern 4.8 out of 5
Explained Things Clearly 4.8 out of 5
Included Patient in Decisions 4.8 out of 5
Likelihood to Recommend Provider 4.8 out of 5

Patient Comments

Press Ganey Data Integrity Certified Badge
  • Reviewed on April 20, 2023
    I am very happy with the care I receive here. Dr Franklin is caring, compassionate, and genuinely concerned about my health. Thank you!

  • Reviewed on April 20, 2023
    I love Dr. Franklin and recommend her to both friends and colleagues. She's taken my health issues seriously and gone above and beyond to try to help me achieve my goals. She's wonderful, caring and attentive. I feel lucky to have found her!

  • Reviewed on April 19, 2023
    Dr Franklin is a very compassionate person and it comes through when discussing your health issues

  • Reviewed on April 15, 2023

  • Reviewed on April 08, 2023
    Just well visit

  • Reviewed on April 07, 2023
    Very thorough! First doctor in 5 years that actually did a physical.

  • Reviewed on April 05, 2023
    I recommend Dr. Franklin and staff to everyone!

  • Reviewed on April 05, 2023
    Dr. Franklin is wonderful!

  • Reviewed on April 03, 2023
    All good

  • Reviewed on March 31, 2023
    Dr. Franklin is awesome!!!

  • Reviewed on March 30, 2023
    An asset to covenant healthcare

  • Reviewed on March 23, 2023
    Dr Franklin is a great listener, great communicator, explains options well!

  • Reviewed on March 22, 2023
    Doctor was late, seemed to be hurried. Did not spend as much time with me as on previous visits.

  • Reviewed on March 13, 2023
    Always makes me feel she cares

  • Reviewed on March 06, 2023
    Dr. Franklin is very thorough and covers all my issues.

  • Reviewed on March 01, 2023
    I love dr Franklin. She is so down to earth and very thorough.

  • Reviewed on February 22, 2023
    Best doctor I have ever had so far for this Grammie!

  • Reviewed on February 18, 2023
    Dr Franklin is the BEST. I feel we established very good rapport even though it was only my first visit.

  • Reviewed on February 03, 2023
    Dr Karensa Franklin is probably one of the best doctors I've been too in a long time!

  • Reviewed on January 28, 2023
    Best Dr I ever had!! Office staff same!!

  • Reviewed on January 21, 2023
    Dr. Franklin is so understanding and easy to talk to. I have never had a more caring doctor. She makes me feel valued.

  • Reviewed on January 20, 2023
    Dr. Franklin had a medical student with her and it was a great experience. The medical student was on the mark with all the details provided to the Dr. For discussion with me.

  • Reviewed on January 20, 2023
    Very caring staff! They took the time to get to know me and my symptoms!

  • Reviewed on January 19, 2023
    Dr. Franklin is very though. I am thankful she is my doctor.

  • Reviewed on January 14, 2023
    Dr. Franklin showed care and concern in her questions and comments and listened attentively to me. Excellent in every way.

  • Reviewed on January 14, 2023
    I highly recommend Dr. Franklin and her staff.

  • Reviewed on January 12, 2023
    Dr. Karensa is very kind and caring. She is genuinely interested in forming a patient-doctor relationship and further form a partnership to strive to better health. She is holistic and takes the time to not only acknowledge your concerns but also provide a professional opinion/solution/plan of care. Overall am very satisfied with the care provided and felt safe expressing all health concerns

  • Reviewed on January 10, 2023
    Thankful for her

  • Reviewed on January 07, 2023
    Treats me with respect and concern never gives me the brush off

  • Reviewed on January 07, 2023
    Doctor Franklin is wonderful. She is everything I could ask for in a physician.

  • Reviewed on January 05, 2023
    Dr Franklin is an astute practitioner with incredible bed side manner! You should have her training your staff on her style.

  • Reviewed on December 24, 2022

  • Reviewed on December 11, 2022
    I love Dr Franklin!! I recommend her to everyone I know that's looking for a new dr

  • Reviewed on December 09, 2022
    Very professional and friendly and helpful and understanding

  • Reviewed on December 07, 2022
    I believe Dr. Franklin genuinely cares about me and all of her patients, which is rare to find in a family doctor and is very appreciated. She values my time, so I was able to receive a physical, Pap smear, and vaccinations I was overdue on in the same visit. She is just lovely to talk with & makes "coming to the doctor" an easy and even pleasant experience.

  • Reviewed on November 24, 2022
    This was my first visit with DR. Franklin and I am so happy I switched from my other primary dr. Even though she was running behind (due to the previous patient-not the fault of Dr.Franklin) she did not rush through my appointment. She took time to explain things and really listened to my problems.

  • Reviewed on November 19, 2022
    Excellent experience

  • Reviewed on November 15, 2022
    I will wait until I have seen Dr Franklin few more times before I would recommend her to others, but so far so good

  • Reviewed on November 08, 2022
    Awesome Doctor

  • Reviewed on November 07, 2022
    Love Dr Franklin as my family physician

  • Reviewed on November 07, 2022
    The doctor was great!

  • Reviewed on October 28, 2022
    Dr Franklin is wonderful.

  • Reviewed on October 14, 2022
    Very good experience !

  • Reviewed on October 13, 2022
    Dr. Franklin is fantastic. She takes her time and explains everything very thoroughly. She is very personable and so knowledgeable. Wish I would of found her sooner. So happy to have her for not only my PCP but my children and husband as well. She is top notch!!

  • Reviewed on October 05, 2022
    So caring and professional. Explained what I have going in detail and answered all my questions

  • Reviewed on October 03, 2022
    Was very good.

  • Reviewed on September 30, 2022
    Dr. Franklin and CMU student were excellent.

  • Reviewed on September 29, 2022
    I have already referred multiple people to this doctor.

  • Reviewed on September 23, 2022
    Have already told many peers / family how wonderful Dr Karensa is. Listens, appears engaged, offers multiple treatment options not only meds.

  • Reviewed on September 22, 2022
    Dr Franklin is very friendly and shows that she really is concerned about my care. I'm very pleased I choose her as my primary care provider. I like the time she spent with me on my concerns.

  • Reviewed on September 22, 2022
    She always treats you like you matter

  • Reviewed on September 15, 2022
    Dr. Franklin listens very well and is very compassionate.

  • Reviewed on September 14, 2022
    We never had a doctor so this - Feel we are receiving the best care.

  • Reviewed on September 11, 2022
    Dr Franklin and the medical student, Julia, listened to me, took their time with me, and really made sure to address all of my concerns and explained future treatments.

  • Reviewed on August 30, 2022
    She always answers all my questions and never rushes me.

  • Reviewed on August 25, 2022
    Dr joined virtual visit half hour late. Seemed rushed to get through call. I don't think she reviewed my chart, as she recommended medications that I had already been taking for several years.

  • Reviewed on August 19, 2022
    Dr Franklin shows the utmost care for patients - takes time to listen & understand their concerns

  • Reviewed on August 05, 2022
    The doctor was very concerned about my health.

  • Reviewed on August 05, 2022
    Very thorough!

  • Reviewed on July 29, 2022
    Very good

  • Reviewed on July 28, 2022
    Probably the best initial experience with a physician I have had in my 80 years!

  • Reviewed on July 09, 2022
    Too long a wait.

  • Reviewed on July 08, 2022
    What is a very informative experience and I believe my health care is being taken care of very well.

  • Reviewed on July 01, 2022
    Dr. Franklin was great. This was my first visit as my previous PCP had retired. I am so happy I was able to find such a kind, professor doctor and have already recommended her to others.

  • Reviewed on June 03, 2022
    Very compassionate and caring and professional

  • Reviewed on May 30, 2022
    Dr. Franklin always takes her time and answers all my questions.

  • Reviewed on May 21, 2022
    Very positive first visit

  • Reviewed on May 15, 2022
    I am very impressed with Dr. Franklin. She is very kind, caring and compassionate. She takes the time to listen to her patients and is truly concerned with their well-being. She has such a positive, energetic, upbeat demeanor. Great doctor!

  • Reviewed on May 09, 2022
    Dr Franklin is very good and caring

  • Reviewed on May 07, 2022
    So impressed with Dr. Franklin!