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Sussan Bays, MD, FACS

Sussan Bays, MD, FACS

Breast Surgery
MD Anderson Cancer Network® Certified Physician

4.8 out of 5
 168 Reviews
 25 Patient Comments


Medical Education
Michigan State University College of Human Medicine
Saginaw Cooperative Hospitals
American College of Surgeons

Board Certification

American Board of Surgery - General Surgery
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Covenant Cancer Care Center
5400 Mackinaw Road, 5th Floor
Saginaw, MI 48604(989) 583-5060(989) 583-5046

168 Patient Reviews

The Patient Experience Rating is an average of all responses to the care provider related questions shown below from our nationally-recognized Press Ganey Patient Experience Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.

Responses are measured on a scale of 1 to 5 with 5 being the best score.

The comments are submitted by patients and reflect their views and opinions. The comments are not endorsed by and do not necessarily reflect the views of Covenant HealthCare.

Overall Rating 4.8 out of 5
Discusses Treatment Options 4.8 out of 5
Provider Showed Concern 4.9 out of 5
Explained Things Clearly 4.9 out of 5
Included Patient in Decisions 4.8 out of 5
Likelihood to Recommend Provider 4.9 out of 5

Patient Comments

Press Ganey Data Integrity Certified Badge
  • Reviewed on 6/16/2020 5:33 pm
    Dr. Bays is the most caring, down to earth doctor I've ever dealt with. I am always confident and trusting in her care.

  • Reviewed on 6/10/2020 12:57 am
    It was very high level discussion at this time. They are doing more lab work. Dr said she didn't recommend a lumpectomy without radiation. I didn't ask why. I had more questions I thought of when I went home. I didn't ask what's involved with a mastectomy. I'm sure I'll have another opportunity to ask questions after I see the plastic surgeon.

  • Reviewed on 6/9/2020 11:53 am
    This doctor was very informative about my procedure and helped me feel much better about surgery.

  • Reviewed on 6/2/2020 6:27 pm
    Dr. Beys went into detail about the procedure that I will receive. She even had diagrams explaining my condition and the procedure that I will receive. VERY IMPRESSIVE!!

  • Reviewed on 5/30/2020 1:39 pm
    Dr.Bays was so nice, understanding, comforting, confident and really made me feel comfortable. She is amazing!

  • Reviewed on 3/4/2020 11:57 pm
    Dr. Bays couldn't have been more compassionate, caring and comforting. I am truly fortunate to have her as my doctor.

  • Reviewed on 3/3/2020 5:04 pm
    again very good

  • Reviewed on 2/18/2020 7:55 pm
    Felt very comfortable with Dr Bays.   She showed compassion, and caring attitude.   Put me at ease.

  • Reviewed on 2/18/2020 3:32 pm
    felt like I understood what was going on and what was going to happen.

  • Reviewed on 2/9/2020 4:07 pm
    I promote Covenant whenever I can.

  • Reviewed on 2/4/2020 6:44 pm
    dr. Bays and her staff are excellent!

  • Reviewed on 1/29/2020 1:09 am
    I would recommend Dr. Bays to anyone going through breast issues.  When my whole world was falling apart, she was the only Dr. I could rely on. She kept me grounded during a difficult time.

  • Reviewed on 1/28/2020 6:29 pm

  • Reviewed on 1/26/2020 1:55 pm
    Dr. Bays & staff were very helpful

  • Reviewed on 1/21/2020 3:52 pm
    very GOOD

  • Reviewed on 11/17/2019 12:33 pm
    Dr. Bays really took the time to look at my entire history and really made me feel at ease about findings and continued treatment.

  • Reviewed on 11/10/2019 12:06 pm
    caring doctor

  • Reviewed on 10/29/2019 3:26 pm
    Dr. Bays is very personable. Liked the way she introduced herself when entering the room. Taking the time to view the ultrasound and mammogram imaging was also a positive.

  • Reviewed on 10/24/2019 2:30 pm
    Was supposed to set me up w/doctor for second opinion. Never heard anything back.

  • Reviewed on 10/15/2019 11:47 pm
    I came to her for my second surgery because my first doctor didn't explain anything, I was in total shock when speaking with her, she explained everything in great detail so we understand what we were dealing with, and she had genuine concern for me. I cannot say enough about her. I would recommend her to anyone!

  • Reviewed on 10/1/2019 3:06 pm

  • Reviewed on 9/20/2019 11:50 am
    Very good.

  • Reviewed on 9/15/2019 12:06 pm
    I love Dr Bays. Wish all doctors made me feel like they cared, like she does. she listens, and try's helping in anyway. I will recommend her 100%

  • Reviewed on 8/27/2019 2:59 pm
    Dr. Bays was wonderful.

  • Reviewed on 8/27/2019 4:00 pm
    This was a very positive experience.