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Sussan Bays, MD, FACS

Sussan Bays, MD, FACS

Breast Surgery

4.8 out of 5
 216 Reviews
 44 Patient Comments


Medical Education
Michigan State University College of Human Medicine
Saginaw Cooperative Hospitals
American College of Surgeons

Board Certification

American Board of Surgery - General Surgery
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Covenant Oncology
Covenant Cancer Center
5400 Mackinaw Road, 5th Floor
Saginaw, MI 48604(989) 583-5060(989) 583-5046

216 Patient Reviews

The Patient Experience Rating is an average of all responses to the care provider related questions shown below from our nationally-recognized Press Ganey Patient Experience Survey. These comments and ratings are a reflection of individual patient experiences in either the clinic or virtual visit setting. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.

Responses are measured on a scale of 1 to 5 with 5 being the best score.

The comments are submitted by patients and reflect their views and opinions. The comments are not endorsed by and do not necessarily reflect the views of Covenant HealthCare.

Overall Rating 4.8 out of 5
Discusses Treatment Options 4.8 out of 5
Provider Showed Concern 4.9 out of 5
Explained Things Clearly 4.8 out of 5
Included Patient in Decisions 4.8 out of 5
Likelihood to Recommend Provider 4.9 out of 5

Patient Comments

Press Ganey Data Integrity Certified Badge
  • Reviewed on April 15, 2024
    Highly recommended

  • Reviewed on April 04, 2024
    Initial visit prior to diagnostic procedure so not much yet to discuss or plan regarding treatment.

  • Reviewed on April 04, 2024
    She is very good and explains everything

  • Reviewed on March 25, 2024
    Dr Bays is very sincere and caring!

  • Reviewed on March 01, 2024
    Made things very clear

  • Reviewed on February 27, 2024
    Amazing- caring- informative

  • Reviewed on February 10, 2024
    Very caring and made me feel comfortable

  • Reviewed on January 26, 2024
    Very good experience

  • Reviewed on January 25, 2024
    I felt like I was in very good hands.

  • Reviewed on January 18, 2024
    Liked my doctor. Very good at her job. Explained everything very well. Has great communication skills. Very caring.

  • Reviewed on January 13, 2024
    Excellent! I am so relieved to have met with Dr Bays and Rochelle. I also spoke with Melissa (N. Navigator) the following day - and she was incredibly helpful as well.

  • Reviewed on January 13, 2024
    Very compassionate Doctor! Really cares about her patients!

  • Reviewed on January 07, 2024
    Dr. Bays was very kind. She explained everything to me in terms I could easily understand.

  • Reviewed on December 23, 2023
    After meeting Dr Bays, I feel confident that I am in good hands

  • Reviewed on December 16, 2023
    I am so thankful to Dr. Bays and her amazing staff & students for their deep concern for me and their knowledge & professionalism.

  • Reviewed on December 14, 2023
    Dr. Bays was courteous and very professional. She put my mind at ease.

  • Reviewed on December 09, 2023
    Dr Bays explained the procedure and answered all of my questions and addressed my concerns.

  • Reviewed on December 07, 2023
    Each of the staff and students were very proficient, knowledgeable, and caring.

  • Reviewed on December 06, 2023
    Very good

  • Reviewed on December 04, 2023

  • Reviewed on November 30, 2023
    I have recommended this provider several times.

  • Reviewed on November 18, 2023
    She was very pleasant and understanding about my concerns and answered all my concerns...

  • Reviewed on November 11, 2023
    Dr Bays very personable & compassionate.

  • Reviewed on November 04, 2023
    Very impressed.

  • Reviewed on November 03, 2023
    Everyone was great throughout my visit. All Departments involved did wonderful

  • Reviewed on November 02, 2023
    All of the staff that I interacted with were excellent. They were warm and caring and answered all my questions in a manner that I could understand.

  • Reviewed on October 14, 2023
    Dr. Bays and nurse Rachelle were so kind and gentle and reassuring.

  • Reviewed on September 14, 2023
    Dr. Bays made me feel comfortable and listened to. She did not rush out but actively listened to my concerns and explained next steps.

  • Reviewed on September 07, 2023
    Dr.Bays is very compassionate, caring and listen to my concerns.

  • Reviewed on August 05, 2023
    Dr Bays is top notch! I have already told people if they ever need someone she is great!!

  • Reviewed on August 03, 2023
    Wonderful staff

  • Reviewed on July 27, 2023
    Nurse, tech and doctor were all very gentle and very nice

  • Reviewed on July 13, 2023
    Dr Bays is very attentive and addressed all my concerns.

  • Reviewed on June 24, 2023
    Dr Bay is wonderful , would go no where else

  • Reviewed on June 22, 2023
    I was very nervous at first, by talking to the nurse, it helped relax me.

  • Reviewed on June 15, 2023
    Dr Bays was very kind and thorough. Showed great concern and listened to my questions.

  • Reviewed on June 10, 2023
    Dr. Bays made me feel uncomfortable when I was trying to explain how I have been feeling. Quick to shut down my concerns with a diagnosis. Didn't make eye contact when I was speaking with her.

  • Reviewed on June 08, 2023
    No additional treatments were discussed or needed at this time.

  • Reviewed on June 05, 2023
    Dr Bays was exceptional and also all the staff prior to, during visit.

  • Reviewed on May 25, 2023
    Never a bad experience

  • Reviewed on May 25, 2023
    *Dr. Sussan Bays was very kind and made sure I understood my situation.

  • Reviewed on May 19, 2023

  • Reviewed on May 08, 2023
    I have confidence in Dr Bays

  • Reviewed on May 04, 2023
    Dr Bays always listens well and answers any questions I have. She is very knowledgeable and I feel fortunate to be in her care.