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Sussan Bays, MD, FACS

Sussan Bays, MD, FACS

Breast Surgery
MD Anderson Cancer Network® Certified Physician

4.8 out of 5
 337 Reviews
 51 Patient Comments


Medical Education
Michigan State University College of Human Medicine
Saginaw Cooperative Hospitals
American College of Surgeons

Board Certification

American Board of Surgery - General Surgery
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Covenant Oncology
Cancer Care Center
5400 Mackinaw Road, 5th Floor
Saginaw, MI 48604(989) 583-5060(989) 583-5046

337 Patient Reviews

The Patient Experience Rating is an average of all responses to the care provider related questions shown below from our nationally-recognized Press Ganey Patient Experience Survey. These comments and ratings are a reflection of individual patient experiences in either the clinic or virtual visit setting. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.

Responses are measured on a scale of 1 to 5 with 5 being the best score.

The comments are submitted by patients and reflect their views and opinions. The comments are not endorsed by and do not necessarily reflect the views of Covenant HealthCare.

Overall Rating 4.8 out of 5
Discusses Treatment Options 4.8 out of 5
Provider Showed Concern 4.8 out of 5
Explained Things Clearly 4.8 out of 5
Included Patient in Decisions 4.8 out of 5
Likelihood to Recommend Provider 4.8 out of 5

Patient Comments

Press Ganey Data Integrity Certified Badge
  • Reviewed on July 05, 2022
    *Dr. Bays is awesome.

  • Reviewed on June 23, 2022
    Excellent as usual

  • Reviewed on June 10, 2022
    I had recommended Dr. Bays and the Cancer Center highly.

  • Reviewed on June 06, 2022
    Dr. Bays is great.

  • Reviewed on May 27, 2022

  • Reviewed on May 20, 2022
    Dr. Bays has always been helpful and listens to my questions and concerns.

  • Reviewed on May 14, 2022
    She is outstanding and truly an asset for Covenant

  • Reviewed on May 07, 2022
    An amazing visit. Dr. Bays and were knowledgeable, sensitive and caring. I would highly recommend Dr Bay's her staff and Covenant Health Care to anyone needing this care.

  • Reviewed on April 28, 2022
    Dr Bays is so sweet, kind, patient and understanding. She creates a warm environment and I enjoy going to see her. I always feel better when I leave.

  • Reviewed on April 26, 2022
    *Dr. Bays and all of her staff are great!

  • Reviewed on April 21, 2022
    Very good

  • Reviewed on April 14, 2022
    The first thing she said was in a skeptical tone about if I thought there was actually anything there. It felt dismissive, like she was doubting the possibility. It was evident she had not read anything in my file.

  • Reviewed on April 07, 2022
    Dr Susan was very through.

  • Reviewed on April 07, 2022
    I get the best care through Covenant

  • Reviewed on April 03, 2022

  • Reviewed on March 22, 2022
    *Dr. Bays is a very caring, compassionate doctor.

  • Reviewed on March 14, 2022
    Dr. Bays and her nurses were so compassionate and informative. It made a difficult time so much easier.

  • Reviewed on February 28, 2022
    Dr Bays and her staff are always very good.

  • Reviewed on February 26, 2022
    Dr. Bays is such a caring and compassionate doctor. Out of all of my doctors, she is my favorite because of her kindness, disposition, and the confidence that she shows when answering my questions. She's the best and I truly am fortunate to have her as my doctor.

  • Reviewed on February 24, 2022
    Dr. Bays was very friendly and I feel very confident trusting her with my healthcare.

  • Reviewed on February 22, 2022
    Dr B. even took time to face time with my daughter out of state and explained my treatment

  • Reviewed on February 20, 2022

  • Reviewed on February 16, 2022
    Doc cares and it shows. She is old school when it comes to patient care and that is good. It is not a business for her.

  • Reviewed on February 05, 2022
    Very through explanations given. Excellent at teaching

  • Reviewed on January 29, 2022

  • Reviewed on January 27, 2022
    All good

  • Reviewed on January 24, 2022
    I have told people right away how confident I was receiving help from *Dr. Bays & group.

  • Reviewed on January 23, 2022
    I feel confident with Dr Bays

  • Reviewed on January 20, 2022
    Dr Bays and her scribe Lexi, were so kind and thoughtful. She explained everything to me and made sure I had no concerns. I felt like Dr Bays was with me for a long time, never felt rushed. Great experience.

  • Reviewed on January 15, 2022
    Love Dr. Bays

  • Reviewed on January 08, 2022
    Dr. Bays is great! She spends quality time with you. She listened to everything I said and I believe she cares.

  • Reviewed on December 28, 2021
    I tell everyone to go there

  • Reviewed on December 16, 2021
    This was my first visit. Had test after this appointment. Awaiting test results.

  • Reviewed on December 11, 2021

  • Reviewed on December 09, 2021
    Amazing doctor, kind, caring, always listens

  • Reviewed on December 02, 2021
    I find no fault on anything or anyone

  • Reviewed on November 25, 2021
    Dr Bays very personable & shows concerns if there are any.

  • Reviewed on November 20, 2021
    Dr. Bays is a beautiful and caring person!

  • Reviewed on October 30, 2021
    I would recommend Dr. Sussan Bays and this facility to anyone who is or are seeking Special Care for their Health.

  • Reviewed on October 28, 2021
    I just love her. She is so good at her job and empathic and caring

  • Reviewed on October 23, 2021
    Dr. Bays is very attentive and easy to talk to

  • Reviewed on October 16, 2021
    Dr was caring and answered al questions. She took her time to make sure I was satisfied with the upcoming procedure

  • Reviewed on October 14, 2021
    Dr Bays is an excellent provider. I highly recommend her to others.

  • Reviewed on October 13, 2021
    Dr. Bays was excellent! She allowed our daughter to join, by phone, our first visit.

  • Reviewed on October 13, 2021
    Dr. Bays and staff are amazing. So grateful to have her!!

  • Reviewed on September 30, 2021
    Love Dr. Bays. Full trust with my care.

  • Reviewed on September 18, 2021
    I liked Dr. Bays immensely and found her very reassuring and knowledgeable.

  • Reviewed on September 09, 2021

  • Reviewed on September 04, 2021
    Wonderful doctor

  • Reviewed on August 15, 2021
    Dr. Bays is an outstanding doctor. She is caring, compassionate, and makes you feel like you are her only patient. She is my favorite doctor that I see.

  • Reviewed on August 14, 2021
    Dr Bays is an amazing physician!! Along with her staff as well. I completely trust her and her team.