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Sussan Bays, MD, FACS

Sussan Bays, MD, FACS

Breast Surgery



4.8 out of 5
 233 Reviews
 40 Patient Comments

Education

Medical Education
Michigan State University College of Human Medicine
Residency
Saginaw Cooperative Hospitals
Fellowship
American College of Surgeons

Board Certification

American Board of Surgery - General Surgery
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Locations

A
Covenant Medical Group - Breast Surgery
Covenant Cancer Center
5400 Mackinaw Road, 5th Floor
Saginaw, MI 48604(989) 583-5060(989) 583-5046

233 Patient Reviews

The Patient Experience Rating is an average of all responses to the care provider related questions shown below from our nationally-recognized Press Ganey Patient Experience Survey. These comments and ratings are a reflection of individual patient experiences in either the clinic or virtual visit setting. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.

Responses are measured on a scale of 1 to 5 with 5 being the best score.

The comments are submitted by patients and reflect their views and opinions. The comments are not endorsed by and do not necessarily reflect the views of Covenant HealthCare.

Overall Rating 4.8 out of 5
Discusses Treatment Options 4.7 out of 5
Provider Showed Concern 4.8 out of 5
Explained Things Clearly 4.8 out of 5
Included Patient in Decisions 4.7 out of 5
Likelihood to Recommend Provider 4.8 out of 5

Patient Comments

Press Ganey Data Integrity Certified Badge
  • Reviewed on June 16, 2025
    Dr. Bayes was very confident and caring at the same time.
  • Reviewed on June 14, 2025
    Good
  • Reviewed on June 10, 2025
    Doctor seemed very competent and confident. Made me feel comfortable with following her recommendations for treatment.
  • Reviewed on June 07, 2025
    The Doctor was knowledgeable, approachable, caring, concerned and exemplified professionalism.
  • Reviewed on June 01, 2025
    I felt very comfortable with Dr Bays. Her experience shines through in her manner and empathy. I left with the feeeling that I'm in good hands.
  • Reviewed on May 31, 2025
    Dr Bays is the best.
  • Reviewed on May 26, 2025
    Amy (NP) and Dr. Bays gave me very good care. Both were very professional and pleasant. I really felt that I was in good hands.
  • Reviewed on May 17, 2025
    How can I add to the accolades heaped upon Dr. Bays? I feel so fortunate to be her patient
  • Reviewed on May 16, 2025
    Dr. Bays is kind and compassionate and she is the best surgeon. The women in this area should be happy we have her taking care of us. I am very grateful for everything she's done for me
  • Reviewed on April 30, 2025
    My mother was a patient and she was more then exceptional with her, hardly any scarring, so I wanted her to do my procedure. She knows exactly what she's doing, and I have complete trust in her
  • Reviewed on April 28, 2025
    Dr. Bays has consistently shown concern, patience, and great empathy regarding my care.
  • Reviewed on April 13, 2025
    Good
  • Reviewed on April 12, 2025
    Dr Bays couldn't be more empathetic. She seems to truly care, even when the complaints are minuscule. I felt so good when I left this appointment!
  • Reviewed on April 06, 2025
    Good
  • Reviewed on March 30, 2025
    Great
  • Reviewed on March 06, 2025
    My experience exceeded my expectations!! This nurse was very kind, attentive, listened to my concerns and provided excellent advice,
  • Reviewed on February 22, 2025
    Dr Bays made me feel very comfortable even though I was there to discuss my treatment for breast cancer. Dr Bays is a caring and understanding physician.
  • Reviewed on February 20, 2025
    Dr. Bays is amazing. I trust her implicitly with my health and cancer care.
  • Reviewed on February 08, 2025
    Very informative
  • Reviewed on February 03, 2025
    I had a very good experience
  • Reviewed on January 30, 2025
    Dr Bays is excellent. Very caring physician. Covenant is lucky to have her.
  • Reviewed on January 17, 2025
    I had good reviews of Dr. Bays. I was told she was the best.
  • Reviewed on January 06, 2025
    Dr.Bays was easy to talk with. She was kind, patient, and very thorough. Dr.Bays answered all of our questions & concerns.
  • Reviewed on December 14, 2024
    Everyone was very kind and caring and gave me appropriate information
  • Reviewed on December 07, 2024
    Dr. Bays is very patient, kind, and thorough in answering all of our questions. I feel very grateful for and confident In her care and level of concern in managing my medical needs.
  • Reviewed on December 07, 2024
    Notice everything is fine. She pointed out to student doctor damage from surgery and damage from radiation.
  • Reviewed on November 16, 2024
    My surgeon left Covenant so Dr. Bays seen me as a follow up. She was very nice but understandably she had to review my case since she didn't perform the surgery.
  • Reviewed on November 14, 2024
    Dr Bays is the best!!
  • Reviewed on November 06, 2024
    Dr. Bays and her nurse were very professional and answered all of my questions. They are all so kind and helpful and explained everything about the lumpectomy that I will have. I always feel comfortable when I am at Covenant.
  • Reviewed on November 01, 2024
    Very Good
  • Reviewed on October 31, 2024
    She was one of the very best doctors I have ever seen.
  • Reviewed on October 06, 2024
    I was very concerned about the lump & Dr. Bays described in detail what it is & reassured me.
  • Reviewed on September 26, 2024
    Great
  • Reviewed on September 21, 2024
    Dr Bays and her staff are very compassionate and professional!
  • Reviewed on September 14, 2024
    Really like Dr. Bays
  • Reviewed on September 12, 2024
    Dr Bays was excellent
  • Reviewed on August 30, 2024
    She was great very informative
  • Reviewed on August 15, 2024
    Great caring place
  • Reviewed on August 03, 2024
    My experience was good. I received care in a very timely manner.I was a little difficult about needle pokes but I think I passed the test.
  • Reviewed on July 11, 2024
    Good