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Melissa Victor, MD

Melissa Victor, MD

Family Medicine



4.9 out of 5
 382 Reviews
 75 Patient Comments
Medical Education
Ross University School of Medicine
Residency
CMU Family Medicine

Board Certification

American Board of Family Medicine
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Locations

A
Covenant Medical Group
Primary Care Saginaw Bay Road
3875 Bay Road, Suite 2N
Saginaw, MI 48603(989) 583-5300(989) 583-5325

382 Patient Reviews

The Patient Experience Rating is an average of all responses to the care provider related questions shown below from our nationally-recognized Press Ganey Patient Experience Survey. These comments and ratings are a reflection of individual patient experiences in either the clinic or virtual visit setting. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.

Responses are measured on a scale of 1 to 5 with 5 being the best score.

The comments are submitted by patients and reflect their views and opinions. The comments are not endorsed by and do not necessarily reflect the views of Covenant HealthCare.

Overall Rating 4.9 out of 5
Discusses Treatment Options 4.9 out of 5
Provider Showed Concern 4.9 out of 5
Explained Things Clearly 4.9 out of 5
Included Patient in Decisions 4.9 out of 5
Likelihood to Recommend Provider 4.9 out of 5

Patient Comments

Press Ganey Data Integrity Certified Badge
  • (5 out of 5) Reviewed on July 25, 2026
    Dr Victor is an exceptional listener and a very concerned Doctor
  • (5 out of 5) Reviewed on July 16, 2026
    I find Dr. Victor is mindful and informative about my health issues
  • (5 out of 5) Reviewed on July 15, 2026
    Just an excellent team all around!
  • (5 out of 5) Reviewed on July 10, 2026
    Very thorough explanation and concern for my questions. Best doctor I've seen in quite a while.
  • (5 out of 5) Reviewed on July 09, 2026
    I've referred my physician DR. VICTOR TO MANY PEOPLE . SHE IS A VERY GOOD DOCTOR..SHE DESERVES A STAR
  • (5 out of 5) Reviewed on July 04, 2026
    Dr Victor is fabulous, I recommend her all the time.
  • (5 out of 5) Reviewed on July 04, 2026
    Dr. Victor is the most professional doctor I have had through the years. Her focus on answering questions, her patience, and the fact that she listens set her apart from others. She always explains test results, offers options, and provides the encouragement I need to continue setting and achieving positive goals for my personal health. I have, and will continue to, recommend her to friends. She is truly an asset to our community.
  • (5 out of 5) Reviewed on July 02, 2026
    I hope Dr Victor stays in Saginaw forever.
  • (5 out of 5) Reviewed on June 27, 2026
    Dr Victor is the most efficient, caring Doctor we have ever had!
  • (5 out of 5) Reviewed on June 26, 2026
    Dr.Victor and her staff are awesome
  • (5 out of 5) Reviewed on June 22, 2026
    Love Dr. Victor
  • (5 out of 5) Reviewed on June 20, 2026
    I can't say enough good things about Dr. Victor! She is an amazing doctor and she really listens to her patients. I never feel rushed at all.
  • (4.2 out of 5) Reviewed on June 15, 2026
    This was a first visit/physical appt . I did not like that I needed to book another follow up appt to discuss any medical concerns.. The follow up appt was months down the road..??? Why can't issue be discussed at a face to face current appt? If someone has an issue, now you need to wait months later for the next opening vs right then and there? Insurance issue or what... Very irritating when it took awhile to get in - in the first place.. Did not have this issue at prev Dr.
  • (4 out of 5) Reviewed on June 11, 2026
    Always a good talk. Good advice
  • (5 out of 5) Reviewed on June 08, 2026
    Good
  • (5 out of 5) Reviewed on June 06, 2026
    I refer all my friends to Dr Victor
  • (5 out of 5) Reviewed on May 29, 2026
    Listened and I like that
  • (3.4 out of 5) Reviewed on May 28, 2026
    The Dr does not read my labs, blood work and urine. I have to call and leave messages for someone to read results and get back with me. I'm not happy with this.
  • (5 out of 5) Reviewed on May 27, 2026
    Very professional and friendly
  • (5 out of 5) Reviewed on May 21, 2026
    She explained things clearly.
  • (4.4 out of 5) Reviewed on May 16, 2026
    Dr repeatedly questioned me with "who gave you" the symptoms I described, literally belaboring the point. Since I was not knowingly in the presence of sick people and told her so, she continued to push the question. I had never before been questioned about "who gave you" symptoms in this way.
  • (5 out of 5) Reviewed on May 15, 2026
    Dr. Victor is an excellent physician. She always listens to my concerns and gives me the best advice.
  • (5 out of 5) Reviewed on May 13, 2026
    Dr Victor is friendly and caring
  • (4.8 out of 5) Reviewed on May 08, 2026
    Dr. Victor is an excellent listener & problem solver with health issues & what to do next or what to try to improve my health.
  • (5 out of 5) Reviewed on May 01, 2026
    She is the best dr. Victor
  • (5 out of 5) Reviewed on April 30, 2026
    Dr Victor listens to concerns. Includes me in decisions and makes me feel heard and carted for
  • (5 out of 5) Reviewed on April 27, 2026
    No treatment plans required.
  • (5 out of 5) Reviewed on April 24, 2026
    She is the best!
  • (4 out of 5) Reviewed on April 16, 2026
    I don't feel she was receptive to my request. She offered another option that seems more extensive and probably more costly.
  • (4 out of 5) Reviewed on April 10, 2026
    Doctor got sick and had to leave before my appointment but was available by phone
  • (5 out of 5) Reviewed on April 05, 2026
    I can't say enough about Dr. Victor. She is so pleasant and friendly and pays close attention to what I am telling her. She certainly raises the bar as far as a provider.
  • (5 out of 5) Reviewed on April 03, 2026
    Dr Victor is a godsend. Excellent and caring. Always has caring attitude towards her patients
  • (5 out of 5) Reviewed on April 01, 2026
    Dr. Victor was very helpful and knowledgeable about my medical issues.
  • (5 out of 5) Reviewed on March 28, 2026
    Dr. Victor always listens to my concerns and provides a path to determine how to address my concerns. Whether it is testing, change in medications, or referral to a specialist Dr Victor does what is appropriate.
  • (5 out of 5) Reviewed on March 28, 2026
    I have recommended this provider to anyone and have moved my whole family under her care. She is the most considerate, empathetic, and kind provider we have ever had. She partners with us in our care.
  • (5 out of 5) Reviewed on March 06, 2026
    Discussed my concerns with Dr. Victor; she was very attentive in addressing these concerns.
  • (5 out of 5) Reviewed on March 06, 2026
    Dr. Victor is the BEST doctor my wife and I have ever had in my 79 years experience with doctors. She is very professional, caring, includes each of us in the conversation and is right on top of any issues. She listens to what we say and makes sure we get the best care we need. We just love Dr. Victor and are very lucky to have her for our primary care Dr.
  • (5 out of 5) Reviewed on March 05, 2026
    My primary care physician retired June 2025 so I had been searching for someone for at least 6 months. Dr. Victor and staff were very knowledgeable and I didn't feel rushed in voicing my concerns. She was very thorough.
  • (5 out of 5) Reviewed on February 21, 2026
    Appreciate Dr. Victor's communication and inclusion on treatment decisions.
  • (5 out of 5) Reviewed on February 20, 2026
    Good
  • (5 out of 5) Reviewed on February 17, 2026
    Dr. Victor is the best! I highly recommend her to anyone needing a family doctor. She cares about her patients, and you feel comfortable talking to her about any concerns. She listens to you and proceeds with any testing and/or medications when needed.
  • (5 out of 5) Reviewed on February 16, 2026
    Dr.Victor is a professional: very through, patient and shows kindness and respect for you as a patient. I feel very lucky to have her as my primary care physician.
  • (5 out of 5) Reviewed on February 11, 2026
    I love Dr. Victor's caring concern for me.
  • (5 out of 5) Reviewed on February 11, 2026
    She is great
  • (5 out of 5) Reviewed on February 05, 2026
    Genuinely warm hearted caring and intelligent Dr who listened intently then included me in decision Making in regards to my POC/options
  • (5 out of 5) Reviewed on January 28, 2026
    Awesome job, very thorough, excellent care, extremely knowledgeable.
  • (5 out of 5) Reviewed on January 21, 2026
    My family all goes to doctor Victor including my mother in law. We all feel confident we are getting the best care.
  • (5 out of 5) Reviewed on January 16, 2026
    Dr Victor and her entire staff are excellent, in person, over the phone and on My Chart.
  • (5 out of 5) Reviewed on January 15, 2026
    Dr listened well and explained everything
  • (5 out of 5) Reviewed on January 09, 2026
    Communication was great. Friendly and professional.
  • (5 out of 5) Reviewed on December 10, 2025
    Yes I would recommend Dr. Victor, however she's already very busy & wouldn't want to burn her out. She's a phenomenal listener & studies before she comes in the care room. That's why I like her. She's professional, easy to understand. Concerned & cares about modern as well as alternative perspectives.
  • (5 out of 5) Reviewed on December 06, 2025
    Love Dr Victor
  • (5 out of 5) Reviewed on November 26, 2025
    Dr Victor is a caring beautiful person, I'm glad I have her as a physician. She listens to my concern and we work through them together.
  • (5 out of 5) Reviewed on November 20, 2025
    Dr. Victor takes the time to listen to all of my concerns. Together we reach a good solution to my problems
  • (5 out of 5) Reviewed on November 14, 2025
    Dr Victor is an amazing doctor who shows great interest in my concerns and has an answer for everything and I believe she truly wants to make a difference in my life
  • (4.4 out of 5) Reviewed on November 12, 2025
    Very good experience
  • (5 out of 5) Reviewed on October 30, 2025
    Dr Victor always answers questions I have.
  • (5 out of 5) Reviewed on October 18, 2025
    Love my dr
  • (5 out of 5) Reviewed on October 18, 2025
    Actually, this was my first appointment with Dr. Victor based on a recommendation from a friend.
  • (5 out of 5) Reviewed on October 17, 2025
    Dr. MELISSA VICTOR. SHOULD BE AWARDED FOR HER EXPERIENCE AND COMPASSION FOR HER PARTENTS . EVEN IN OTHER DOCTOR OFFICE. IF YOU SAY SHE YOUR PHYSICANS ALL OTHER PARTENTS SAY THAT MY DOCTOR AND SAY, DONT YOU LOVE HER..I'M VERY PROUD SHE'S MY PHYSICIAN.
  • (5 out of 5) Reviewed on October 17, 2025
    Dr. Victor is the best doctor we have ever had!
  • (5 out of 5) Reviewed on October 12, 2025
    Dr. Victor is a remarkable person, she genuinely cares. She is very thorough and listens to any concerns I might have. Anyone would be lucky to have her as their PCP.
  • (5 out of 5) Reviewed on October 01, 2025
    Very good
  • (5 out of 5) Reviewed on September 28, 2025
    I have recommended Dr. Victor online in FB Freeland 411. I have no idea how many or if any have contacted her. When my partner's doctor retired she chose Dr. Victor.
  • (5 out of 5) Reviewed on September 22, 2025
    Dr. Victor is amazing! She listens and is very attentive. Every issue I've had, she has gone over and beyond what I expected just to make sure I was taken care of. I love her!
  • (5 out of 5) Reviewed on September 10, 2025
    Dr Victor is forthright and gets to the heart of all issues.
  • (5 out of 5) Reviewed on September 01, 2025
    Dr. Victor is the BEST doctor my wife and I have ever had, We both just love Dr. Victor and enjoy our visits with her. We trust Dr. Victor and have complete trust and confidence in her. She discusses what needs to be done and always includes us in the decision and conversation. I can't put into words how good Dr. Victor is. There should be more doctors like Dr. Victor. She is the example of what a caring, kind, considerate doctor should be.
  • (5 out of 5) Reviewed on August 30, 2025
    I love Dr Victor. She's an excellent doctor.
  • (5 out of 5) Reviewed on August 23, 2025
    Complete confidence in my medical teams advise and abilities.
  • (5 out of 5) Reviewed on August 20, 2025
    Kind, upbeat and enjoyable personality
  • (5 out of 5) Reviewed on August 17, 2025
    Dr was excellent!
  • (5 out of 5) Reviewed on August 16, 2025
    I'm 60 yrs old, Dr Victor is the best PCP I've ever had. Please don't lose her
  • (5 out of 5) Reviewed on August 14, 2025
    Dr Victor is an excellent physician and her staff are wonderful and caring!
  • (3.8 out of 5) Reviewed on August 09, 2025
    Dr. Melissa Victor exceptional in the care she shows me. Asking how I feel abt any changes in care from her or my specialists. Has no problems deferring to my specialist if it looks like my care would be better by him
  • (5 out of 5) Reviewed on August 08, 2025
    I love dr. Victor's... She'spersonable and professional and a wonderful doctor with how she handled my appointment