Notice of Nondiscrimination
Discrimination is Against the Law
Covenant HealthCare complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Covenant HealthCare does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.
Covenant HealthCare:
- Provides free aids and services to people with disabilities to communicate effectively with us.
- Provides free language services to people whose primary language is not English.
If you need these services, notify your healthcare provider.
If you believe that Covenant HealthCare has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with: Patient Advocate and Civil Rights Coordinator, 1447 N. Harrison St., Saginaw, MI 48602, by calling 989.583.4317, fax 989.583.4289, email: patientadvocate@chs-mi.com. You can also file a grievance in person. If you need help filing a grievance, the Patient Advocate and Civil Rights Coordinator is available to assist you during normal business hours.
You can also file also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1.800.368.1019, 800.537.7697 (TDD)
Complaint Process | HHS.gov