Mission and Values
Extraordinary care for every generation
With a culture built upon an organizational promise of caring and a commitment to service, Covenant HealthCare is a leading, accessible and comprehensive health care network serving our communities with extraordinary health care. In achieving our vision, we are guided by these principles.
- We commit to providing extraordinary care through competence, compassion, spiritual and ethical values.
- We maintain financial strength while encouraging risk taking and exploration, creating solutions to anticipate and meet the changing needs of our patients.
- We believe alignment and integration of our corporate entities, physicians, teams and providers of care are required for the success of our network.
- We support an empowered and accountable workforce that embraces change in the pursuit of excellence.
- We reach out to the communities we serve through the development of health care enterprises, wellness programs and the provision of care to our communities.
- We embrace research, education and technology and have an evolving role in helping our communities to improve their health.
- We value a workforce that is diverse and representative of the communities we serve, and we strive to understand and appreciate our diversity.
Working together. We understand that teamwork is the foundation to our success. We diligently work together as a team while balancing work and home life.
Excellence. We strive through empowerment to do and be the very best in all of our endeavors.
Customer Service. We recognize that our very existence is to serve. We commit to an unsurpassed level of service to all our customers.
Accountability. We are responsible to our communities, our organization and to each other.
Respect. We display a high regard for personal dignity, diversity and the uniqueness of those served and those serving. We treat all others, as we would want to be treated.
Enthusiasm. We project a spirit and attitude, which is positive and optimistic. We seek to find good in all people and all situations.